Growing your eBusiness in Japan.

Covering the entire value chain of eCommerce.

about us

Combining

local Expertise

with
a

global Network.

Local knowledge and global reach are the keys to growing a successful eBusiness in any new market. Particularly a market that’s as challenging as Japan’s. YDM digital is the powerful joint venture of Yamato Group and Deutsche Post DHL Group.
Hence you can benefit from truly local expertise and outstanding cross-border capacities when developing your eBusiness in Japan or anywhere else on the world. Our team of international eCommerce experts unites marketing and logistic competencies and develops individual solutions corresponding to your specific requirements.
We accelerate your ROI with effective consulting and strictly data-driven solutions.

Find out, what we can do for your eBusiness:

from market analysis to webshop adaption, market place listings, online marketing, logistics and warehousing

Katja Berchtenbreiter

Director YDM digital

started her professional career in ecommerce in 1999 at the worldwide operating Metro Group, Dusseldorf, Germany. She combines in-depth online marketing knowledge with long-term experience with large brands as well as SMBs. Currently, she advises international ecommerce companies in the field of cross-border ecommerce. Her creative campaign concepts have been awarded numerous prizes.


Fumitake Higashino

Manager YDM digital

joined the online marketing industry 2005 at GMO Nikko. Since then, he deepened his knowledge by working for numerous Japanese and international clients at agencies and ad-tech companies. He is regarded as an industry expert who covers all online marketing disciplines and is appreciated for its up-to-the-minute knowledge of the Japanese market.

why YDM digital

Your Partner for the entire eCommerce
value chain:

local and global.

eCommerce, Online Marketing and Logistics at one stop

Deepest knowledge of the Japanese market

Enormous experience in cross-border eCommerce

Holistic consulting approach

Hands-on: smart thinking, fast acting

Significant ROI-optimization

International team of experts

services

Reliable and future-proof

Solutions for your digital business.

To be successful in eCommerce means to permanently challenge and optimize an enormous amount of details. Our holistic approach will start from the very beginning and will consider all important details: strategy, brand positioning, webshop optimization, multichannel advertising and logistics.

YDM digital eCommerce services

Providing the basis for the successful development of your eBusiness: analysis of markets, target groups and your existing eCommerce infrastructure.

  •  
  • - Market entry consulting

  • - KPI-based eCommerce strategies

  • - Analysis of markets, competitors and target groups

  • - Analysis of existing webshops and websites

  • - Usability and performance analysis

  • - Online market research

Your webshop is the central point of your eBusiness – it's performance and usability is most important for your sustainable success.

  •  
  • - Translation services

  • - Local payment services

  • - Landing page creation

  • - Design services

  • - Sales funnel analysis and usability optimization

The efficient placement of your products on marketplaces and price comparison platforms needs permanent attention and management for best results.

  •  
  • - Software implementation and configuration

  • - Process design

  • - Design of storefronts and product pages

  • - Store management

  • - Content optimization with local input

  • - Fully landed cost calculation

  • - Customer services

We help you to explore and to continuously optimize the whole customer journey, covering both online and offline channels.

  •  
  • - KPI-based campaign concepts and management

  • - Performance marketing (CPX-optimization): SEM, SEO, affiliate, e-mail, etc.

  • - Digital Branding and Online Public Relations

  • - Multichannel campaign set-up (online/offline)

  • - Data-driven marketing automation

  • - CRM-campaigns

Trouble-free shipment and delivery is very important for customer experience and loyalty. In close collaboration with Yamato Group and Deutsche Post DHL Group we offer easy-to-handle, scalable logistic and shipping solutions. With the enormous experience and the capacities of Yamato Transport and DHL eCommerce you’ll get customized logistic solutions, local and cross-border.

  •  
  • - Data transfer and labeling

  • - Pick-up and handling

  • - Transport

  • - Customs clearance

  • - Delivery and return management

career

Looking to grow your Career

in an International Team?

Then explore our current job vacancies below to learn more about the opportunities and benefits of working with our team of international experts.

We look forward to receiving your application!

 

  • Account Manager Online Marketing (international)
    • more Information: 

contact

Ready to develop your eBusiness?

We are here to help.

Our experts are ready and waiting to support you via the channel of your choice.

We look forward to hearing from you!

Phone:

+81 (0) 3 6478 0005

E-Mail:

info@ydm-digital.com

Address:

4-3-6 4F Nihonbashi-Honcho,  

Chuo-ku, Tokyo 103-0023 JAPAN 


Contact us!

How to find our head office in Tokyo

Find our head office with Google-maps:

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1. Investment decisions


The information on this website is not intended as a solicitation to invest in Yamato Holdings Co., Ltd. ("Yamato"). Any decision to invest in Yamato is made as an individual decision.


2. Damage that may be incurred in relation to this website


Yamato has made all possible efforts with regard to information posted on this website and other linked websites. However, no guarantee is given regarding the accuracy, completeness, validity, immediacy or timeliness of this information, any of which could include errors, misprints or other defects.
Yamato and its information providers accept no responsibility whatsoever for any losses, financial or otherwise, arising from the use of this information. In addition, Yamato and its information providers accept no responsibility whatsoever for any losses, financial or otherwise, arising from computer system malfunction or any other cause resulting in error, invalidity, delay, omission, defect or suspension of the information provided.



3. Future forecasts


The current plans, forecasts and strategies of Yamato as described on this website include forward-looking statements related to future results and other future events, which are not statements of historical fact. Such forward-looking statements are based on judgments of Yamamoto's management in light of information currently available to it, and are subject to risks and uncertainties including, but not limited to, the effects of fluctuations in the world economy, the competitive environment, and foreign exchange rates. Consequently, it is possible that actual results could differ significantly from these forecasts. Therefore, you should not place reliance on its contents in making investment decisions.

Understanding that it is a corporate social responsibility to be compliant with the Personal Information Protection Law in Japan, Yamato Holdings Co., Ltd. (hereinafter the "Company") has instituted the following policy for handling in a proper manner such personal information that can identify a specific individual as a customer's name, address, e-mail address, etc. (hereinafter referred to as the "Personal Information") in a proper manner. ..

1. Compliance with applicable Laws and Regulations


In dealing with Personal Information, the Company will observe all applicable laws and regulations concerning protection of Personal Information as well as the Company's in-house rules.


2. Purpose of Use


The Company will specify the purpose of use of personal information and will not use it beyond the specified purpose (hereinafter, "Purpose of Use"). Furthermore, The Company will not use Personal Information beyond the purpose limited by related regulations. Please refer?here?for details.


3. Acquisition of Personal Information


The Company will acquire Personal Information only to the extent necessary for its business and in a manner appropriate and lawful.


4. Proper Management of Personal Information


The Personal Information will be kept up-to-date, and the Company shall take measures to prevent unlawful access to loss, destruction, falsification, leakage, etc. of the Personal Information.


5. Limitation on Providing Personal Information to a Third Party


The Company will not provide Personal Information to any third party in principle unless the individual concerned has agreed to such use or authorized by law. However, the Company may provide Personal Information to relevant entities without the related customer's consent in any of the following cases:
・The Company entrusts to a third party the management of Personal Information that is necessary to achieve the Purpose of Use.
・The Company is one of the parties in the consolidation transaction.
・The Company uses Personal Information jointly with such designated entities that are publicly informed


6. Management of Sensitive Information


The Company will not acquire, use and provide to any third party sensitive information (e.g. political affiliation, religion, participation in labor union, race, ethnic group, family origin, legal address on family registry and medical information) unless authorized by law or necessary to conduct business on condition that the Company has the related customer's consent.


7. Control of Contractors


When a third party is consigned to deal with the Personal Information (such third party shall hereinafter be referred to as "Contractor"), the Company shall take such necessary measures as executing a confidentiality agreement to cause the third party to manage the Personal Information properly.


8. Shared Usage


The Personal Information will be shared among and within the Yamato Group companies. Please referhere?for details.


9. Enquiries for Disclosure of Personal Information


Any request or enquiries for disclosure, correction, deletion or suspension of use of the Personal Information, addressed to our Customer Service Center unless provided for otherwise by law, shall be responded promptly by the Company to a reasonable extent. Please refer?here?for details.


10. Management System


The Company will make efforts to have Personal Information maintained and managed in the most up-to-date condition and utmost accuracy, and will implement reasonably safety measures in order to prevent problems such as information leaks. The Company will also exercise appropriate supervision to such employees and Contractors handling Personal Information.


11. Continuous Improvements


In view of the developments in information technology and the changes in social requirements, the Company is determined to implement continuous improvements in its management structure and approaches to ensure protection of the Personal Information.

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